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The Bank of Commerce, White Castle, Louisiana

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Security & Privacy

Bank of Commerce recognizes that you have placed your trust in us to maintain your personal and financial information in a manner that provides the privacy and security that you expect. We understand this trust and have established standards and procedures designed to prevent the misuse of this information.


The following principles and procedures have been adopted by Bank of Commerce:


The Bank of Commerce website does not collect personal identifying information about site users except when specifically and knowingly provided by such users. Once you have provided personal identifying information, it will only be used for purposes of managing the Bank of Commerce website, or for such other purposes as described at the point of data collection.


We use the information collected to protect and process your records, comply with certain federal and state laws and banking regulations.


We will strive to make sure that your information is both accurate and complete. We have procedures in place to correct, in a timely manner, any information we discover is incorrect or you tell us is incorrect.


Access to your personal information is limited to employees who have a legitimate need to know. Our employees are trained about the importance of confidentiality of customer records. Each employee has signed a "Code of Ethics" that outlines what is expected of employees of Bank of Commerce when using customer information. Disregard of the "Code of Ethics" may result in disciplinary action up to and including termination.


We do not disclose personal or financial information to third parties unless: (A) you authorize or ask us to do so; (B) the information is provided to a reputable credit bureau or other similar agency used to report credit or account status; or (C) it is required by law or regulations.


Bank of Commerce might from time to time hire or utilize an outside vendor to assist us with support or development of certain banking products or services. When this happens, and it is necessary to provide personal information, those vendors agree to safeguard our confidential information about you and your particular banking relationship.
At Bank of Commerce, maintaining your trust is our number one goal. We reserve the right to modify these procedures, along with any related guidelines at any time.

 

 

What Does The Bank of Commerce Do With Your Personal Information?

Rev. Date 07/2018

Why? Financial companies choose how they share your personal information. Federal law gives consumers the right to limit some but not all sharing. Federal law also requires us to tell you how we collect, share, and protect your personal information. Please read this notice carefully to understand what we do.
What?
The types of personal information we collect and share depend on the product or service you have with us. This information can include:
 
  • Social security number
  • Account balances
  • Payment history
  • Checking account information
  • Overdraft history
 
When you are no longer our customer, we continue to share your information as described in this notice.
How? All financial companies need to share customers’ personal information to run their everyday business. In the section below, we list the reasons financial companies can share their customers’ personal information, the reasons The Bank of Commerce chooses to share, and whether you can limit this sharing.
Reasons We Can Share Your Personal Information Does The Bank of Commerce Share? Can You Limit This Sharing?
For our everyday business purposes
such as to process your transactions, maintain your account(s), respond to court orders and legal investigations, or report to credit bureaus
Yes No
For our marketing purposes
to offer our products and services to you
Yes No
For joint marketing with other financial companies No We Do Not Share
For our affiliates’ everyday business purposes
information about your transactions and experiences
No We Do Not Share
For our affiliates’ everyday business purposes
information about your creditworthiness
No We Do Not Share
For our affiliates to market to you No We Do Not Share
Questions? Call 225-545-3656 or notify us by email at replaceme@bkofcommerce.com
What We Do
How does The Bank of Commerce protect my information? To protect your personal information from unauthorized access and use, we use security measures that comply with federal law. These measures include computer safeguards and secured files and buildings. We restrict access to nonpublic personal information about you to those employees who need to know that information to provide products and services to you.
How does The Bank of Commerce collect my information?
We collect your personal information, for example, when you
 
  • Open an account or deposit or withdraw from your account
  • Apply for a loan or provide account information
  • Give us your income information
 
We also collect your personal information from others such as credit bureaus, affiliates, or other companies.
Why can’t I limit all sharing?
Federal law gives you the right to limit only
 
  • Sharing for affiliates’ everyday business purposes –information about your creditworthiness
  • Affiliates from using your information to market to you
  • Sharing for non-affiliates to market to you
 
State laws and individual companies may give you additional rights to limit sharing.
(See below for more on your rights under state law.)
Definitions
Affiliates Companies related by common ownership or control. They can be financial and non-financial companies. The Bank of Commerce does not share with affiliates.
Non‑Affiliates Companies not related by common ownership or control. They can be financial and non-financial companies. The Bank of Commerce does not share with non-affiliates.
Joint Marketing A formal agreement between non-affiliated financial companies that together market financial products or services to you. The Bank of Commerce does not jointly market.
Other Important Information
In accordance with Louisiana law, The Bank of Commerce will not share information we collect about Louisiana residents with companies outside of The Bank of Commerce, except as permitted by law, such as legal processes or as required to service your account. We will limit sharing within our company to the extent required by applicable Louisiana law.